1. Return Window

Request a size exchange or change-of-mind return within 7 days of delivery. Items must be unworn, unwashed and in original condition, with tags and original packaging. These conditions apply to voluntary returns and do not limit remedies for defective, incorrect or misdescribed goods.

2. Store Credit

Approved change-of-mind returns receive store credit within 5–7 business days after return approval. Store credit is valid for 90 days and can be used for future purchases. It is non-transferable and cannot be redeemed for cash. This store-credit policy does not replace any refund required by law.

3. Exchanges

Size exchanges depend on available stock. If the requested size is unavailable, an approved change-of-mind return receives store credit. Contact us before sending an item back so we can confirm the return instructions.

4. Damaged, Incorrect or Misdescribed Items

Contact team@weepstore.in promptly with your order number, a description of the issue and clear photographs. We will arrange the applicable remedy, including a refund where required. Please report visible delivery damage as soon as possible; a delay beyond 48 hours does not automatically remove your statutory rights.

5. Return Shipping

Customers pay return shipping for size changes and change-of-mind returns. WEEP covers the relevant return shipping for defective, incorrect or misdescribed items.

6. Important Information

Items damaged through misuse are not eligible for change-of-mind returns. We assess suspected fraud on the available evidence. Nothing in this policy limits your statutory consumer rights. Contact team@weepstore.in for return instructions or help with an order.